At The Crossroads Telehealth Services

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Empowering Behavioral Health & Recovery Centers with Seamless Virtual Care

Is it hard to lock down a therapist lately?

You’re not alone—and we’re here to help.

At The Crossroads offers reliable, on-demand telehealth services designed specifically for behavioral health and recovery centers. Whether you’re facing staff shortages, last-minute gaps, or need a long-term partner, we’re ready to step in and keep your clients supported—without missing a beat.

Our platform connects your organization with licensed, experienced, and compassionate professionals who provide high-quality care, wherever and whenever it’s needed.

Woman attending an online therapy session from home, showing the comfort of telehealth services.

Why Telehealth with At The Crossroads?

We understand the unique challenges faced by behavioral health and recovery centers. Staffing shortages, rural locations, and the need for flexible care delivery models can limit your ability to meet client needs in real-time. That’s where we come in.

Our telehealth solutions provide:

  • On-demand access to licensed clinicians and support staff

  • HIPAA-compliant technology for secure, confidential sessions

  • Custom scheduling options to support your center’s daily rhythm

  • Seamless integration with your existing workflows and EMRs

Services We Provide via Telehealth

Our providers are experienced in addiction treatment, mental health support, and dual diagnosis care. Services include:

  • Individual Therapy (CBT, DBT, Motivational Interviewing, etc.)

  • Group Therapy (Psychoeducation, Relapse Prevention, Process Groups)

  • Medication Management via Telepsychiatry

  • Crisis Intervention and Stabilization

  • Intake & Assessment Evaluations

  • Case Consultation & Peer Collaboration with Your Team

Whether you need full-time virtual staff, backup for coverage gaps, or just evening/weekend support—our telehealth team is here to serve.

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How Individual Therapy Works

Step-by-step process to set expectations

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Step 1: Initial Consultation

Your journey begins with a confidential initial consultation, where we take the time to understand your unique needs, concerns, and goals. During this session, you’ll meet with a licensed therapist who will listen to your experiences, assess your current challenges—starting with addiction—and explore what you hope to achieve through therapy. This first step is about building trust, creating a comfortable space for you to open up, and laying the foundation for meaningful personal growth.

Woman participating in a therapy session, taking notes during a compassionate mental health discussion.

Step 2: Personalized Treatment Plan – Creating a Tailored Approach for Your Needs

After your initial consultation, we’ll develop a customized treatment plan tailored specifically to your needs. This plan prioritizes addiction counseling and may include Cognitive Behavioral Therapy (CBT), trauma-informed care, or stress management techniques. Your therapist will guide you through evidence-based methods designed to address your unique challenges, ensuring that each session is purposeful and aligned with your personal goals.

Therapist reviewing notes with a client during an online session, highlighting collaborative telehealth care.

Step 3: Regular Sessions – One-on-One Therapy with Evidence-Based Techniques

Consistency is key in therapy, and our regular one-on-one sessions provide a structured and supportive environment for lasting progress. These sessions focus on addressing addiction first, exploring emotions, developing coping strategies, and working through underlying challenges at a comfortable pace. Using proven therapeutic techniques, your therapist will help you build resilience, manage stress, and heal from past experiences—all while empowering you to take control of your well-being.

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Step 4: Growth & Progress – Learning Coping Strategies, Tracking Improvement, and Building Resilience

Healing is a journey, and with each session, you’ll gain new insights, coping strategies, and emotional strength. As therapy progresses, you and your therapist will track improvements, celebrate milestones, and adjust your treatment plan as needed. Whether you're overcoming addiction, processing trauma, or navigating life transitions, the goal is to equip you with the skills and confidence to maintain long-term emotional well-being and continue thriving beyond therapy.

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Built for Behavioral Health and Recovery Centers

We know your clients face complex challenges—addiction, trauma, mental illness, and the journey of reintegration. That’s why we’ve designed our telehealth model to mirror your program’s values and approach.
Our team partners closely with your staff to:

  • Align clinical care with your treatment philosophy

  • Provide consistent documentation and communication

  • Meet state and payer documentation standards

  • Improve client outcomes and support value-based care goals

Technology That’s Safe, Simple, and Secure

We deliver care through SimplePractice, a trusted, HIPAA-compliant telehealth platform built for behavioral health providers. There’s no need for special downloads—clients and staff can connect easily from any computer, tablet, or smartphone.



Simple for your team. Accessible for your clients. Fully secure.

Need help integrating with your current workflow? We’ve got you covered—with step-by-step support for onboarding, training, and ongoing success.

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Group of people in a therapy session, learning and growing through shared mental health support.

Scalable and Flexible Staffing Options

Whether you’re a small program needing a part-time therapist or a large organization looking to scale quickly—we’ve got you covered. Our model is flexible, affordable, and customized to your center’s needs.

Available models:

  • Per diem or part-time virtual staff

  • Full-time telehealth therapists or prescribers

  • Overflow/after-hours coverage

  • Specialty group facilitation (e.g., grief, trauma, family)

Partner with Us

We’re more than a staffing solution—we’re a clinical ally in your mission to help people heal. At The Crossroads believes in compassionate, collaborative, and client-centered care. Let’s build something powerful together.

Call us
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remote services offered

Scheduling your session with us is simple, secure, and designed to fit your needs. Through SimplePractice, you can easily choose a time that works for you, access telehealth options, and manage appointments with ease. Whether you're beginning your journey to overcome addiction, continuing your recovery, or seeking support for mental health challenges, we're here to guide you every step of the way.

Click below to schedule your appointment and take the next step toward a healthier, more fulfilling life.

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©2025 at the crossroads therapy

This is a supervised private practice. It is owned and/or managed by a master’s level, non-independent licensee under Board-approved clinical supervision pursuant to A.A.C. R877-962-7255. The Board-approved clinical supervisor of this practice is: Katherine Nisbet - Phone: ‪877-962-7255
Email: [email protected]