At The Crossroads Telehealth Services

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Empowering Behavioral Health & Behavioral Health Organizations with Seamless Virtual Care

Is it hard to lock down a therapist lately?

You’re not alone—and we’re here to help.

At the Crossroads Therapy provides outpatient psychotherapy (talk therapy) via telehealth. We do not prescribe medications or controlled substances and do not provide detoxification, medication-assisted treatment (MAT), or inpatient/residential levels of care.

Our platform connects your organization with licensed, experienced, and compassionate professionals who provide high-quality care, wherever and whenever it’s needed.

Woman attending an online therapy session from home, showing the comfort of telehealth services.

Why Telehealth with At The Crossroads?

We understand the unique challenges faced by behavioral health organizations. Staffing shortages, rural locations, and the need for flexible care delivery models can limit your ability to meet client needs in real-time. That’s where we come in.

Our telehealth solutions provide:

  • On-demand access to licensed clinicians and support staff

  • HIPAA-compliant technology for secure, confidential sessions

  • Custom scheduling options to support your center’s daily rhythm

  • Seamless integration with your existing workflows and EMRs

Services We Provide via Telehealth

We provide psychotherapy only and do not prescribe medications or controlled substances. Our services include:

  • Individual psychotherapy (CBT/MI/trauma-informed approaches)

  • Group psychotherapy / psychoeducation groups (non-medical)

  • Care coordination / referrals (non-emergency)

  • Clinical documentation support (if applicable)

Whether you need full-time virtual staff, backup for coverage gaps, or just evening/weekend support—our telehealth team is here to serve.

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How Individual Therapy Works

Step-by-step process to set expectations

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Step 1: Initial Consultation

Your journey begins with a confidential initial consultation, where we take the time to understand your unique needs, concerns, and goals. During this session, you’ll meet with a licensed therapist who will listen to your experiences, assess your current challenges—starting with addiction—and explore what you hope to achieve through therapy. This first step is about building trust, creating a comfortable space for you to open up, and laying the foundation for meaningful personal growth.

Woman participating in a therapy session, taking notes during a compassionate mental health discussion.

Step 2: Personalized Treatment Plan – Creating a Tailored Approach for Your Needs

After your initial consultation, we’ll develop a customized treatment plan tailored specifically to your needs. This plan prioritizes addiction counseling and may include Cognitive Behavioral Therapy (CBT), trauma-informed care, or stress management techniques. Your therapist will guide you through evidence-based methods designed to address your unique challenges, ensuring that each session is purposeful and aligned with your personal goals.

Therapist reviewing notes with a client during an online session, highlighting collaborative telehealth care.

Step 3: Regular Sessions – One-on-One Therapy with Evidence-Based Techniques

Consistency is key in therapy, and our regular one-on-one sessions provide a structured and supportive environment for lasting progress. These sessions focus on addressing addiction first, exploring emotions, developing coping strategies, and working through underlying challenges at a comfortable pace. Using proven therapeutic techniques, your therapist will help you build resilience, manage stress, and heal from past experiences—all while empowering you to take control of your well-being.

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Step 4: Growth & Progress – Learning Coping Strategies, Tracking Improvement, and Building Resilience

Healing is a journey, and with each session, you’ll gain new insights, coping strategies, and emotional strength. As therapy progresses, you and your therapist will track improvements, celebrate milestones, and adjust your treatment plan as needed. Whether you're overcoming addiction, processing trauma, or navigating life transitions, the goal is to equip you with the skills and confidence to maintain long-term emotional well-being and continue thriving beyond therapy.

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Built for Behavioral Health Organizations

We know your clients face complex challenges—addiction, trauma, mental illness, and the journey of reintegration. That’s why we’ve designed our telehealth model to mirror your program’s values and approach.
Our team partners closely with your staff to:

  • Align clinical care with your treatment philosophy

  • Provide consistent documentation and communication

  • Meet state and payer documentation standards

  • Improve client outcomes and support value-based care goals

Technology That’s Safe, Simple, and Secure

We deliver care through SimplePractice, a trusted, HIPAA-compliant telehealth platform built for behavioral health providers. There’s no need for special downloads—clients and staff can connect easily from any computer, tablet, or smartphone.



Simple for your team. Accessible for your clients. Fully secure.

Need help integrating with your current workflow? We’ve got you covered—with step-by-step support for onboarding, training, and ongoing success.

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Behavioral Telehealth Support for Organizations

We partner with behavioral health organizations to provide licensed therapists for virtual counseling services.

Our clinicians provide:

  • Individual therapy

  • Group therapy

  • Trauma-informed counseling

  • Substance use counseling

  • Dual-diagnosis therapy (non-medical)

We do not provide medical services, medication management, or prescribing. Any medication-related care remains under the supervision of a licensed medical provider affiliated with the organization.

Partner with Us

We’re more than a staffing solution—we’re a clinical ally in your mission to help people heal. At The Crossroads believes in compassionate, collaborative, and client-centered care. Let’s build something powerful together.

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remote services offered

Scheduling your session with us is simple, secure, and designed to fit your needs. Through SimplePractice, you can easily choose a time that works for you, access telehealth options, and manage appointments with ease. Whether you're beginning your journey to overcome addiction, continuing your recovery, or seeking support for mental health challenges, we're here to guide you every step of the way.

Click below to schedule your appointment and take the next step toward a healthier, more fulfilling life.

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At the Crossroads, Therapy– Guiding you toward healing and transformation with compassionate, professional care.

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Contact Info

HIPPA compliant fax number: (877)539-1867

© 2026 at the crossroads therapy

"At the Crossroads Therapy" (or Rooted-Practice) is a non-independent licensee practice operating under the clinical supervision of a Arizona Board of Behavioral Health Examiners approved supervisor.

Supervisor Contact: K. Nesbit, 877-962-7255

Professional Counseling Services Only

At The Crossroads Therapy provides licensed mental health counseling services. We do not provide medical care, medical diagnoses, prescription medications, or medication management services.